From January to April the phone at a tax firm rings 3–5× more, with the same people at the desk. Every call that reaches voicemail is a client who dials the next firm on Google. IA tx answers every call on the first ring, 24/7, in English or Spanish.
Small CPA and tax practices live on the phone from January to April and again before the October extension deadline. IA tx takes that load: every call answered, every prospect booked, every missing document requested, without hiring seasonal staff.
Typical numbers for a 3–10 person firm during filing season.
Clients open IRS notices at night and panic. Today they get voicemail until morning.
Plus payroll taxes and weeks of training, and gone in May.
Volume multiplies in tax season while the front desk stays the same size.
Spanish-speaking callers wait for the one bilingual person at the desk, or hang up.
Same process at 10 AM in March or 9 PM in October.
It picks up immediately, at any hour, in the caller's language, and says it is the firm's AI assistant.
New client: takes the intake and books the consult. Existing client: says which documents are missing and texts a secure upload link. IRS notice: flags it urgent. Tax question: logs it word for word for the CPA, with no advice given.
Summary, transcript, lead, appointment and missing documents land in one front desk. Your team only sees what needs a human.
Time saved and calls recovered with an AI front desk.
| Situation | Today | With IA tx |
|---|---|---|
| Seasonal staffing | Hire, train, let go in May | Same agent all year |
| Spanish-speaking clients | Depends on who is at the desk | Served in Spanish |
| Busy line in tax season | Voicemail | Answered on the first ring |
| Call after 5 PM or on a weekend | Voicemail until morning | Answered, triaged, callback scheduled |
| A new prospect calls | Calls the next firm | Intake done and consult booked |
Move the numbers and see the result update.
Four systems in production, delivered in two months.
Real-time load posting and carrier matching, bilingual, active in Florida, Texas and Georgia.
Automated quoting that replaced a manual phone process, order tracking and a CEO dashboard.
Full ERP with 7 modules: policies, commissions, billing, renewals and claims.
ERP with quoting, invoicing and commissions, plus real-time lead alerts.
A small fixed fee plus the minutes you actually use. You pay for real calls, not for a plan you may not fill.
15 days answering your real calls. No credit card, no commitment. Results report at the end.
Your AI front desk: intake, appointments, missing documents, IRS notice triage, English and Spanish.
Billed per minute of conversation. A 3-minute call costs about $0.48. Quiet months cost less.
Example: 600 calls in a tax-season month at 3 minutes each = $99 + $288 = $387. Setup is included in the pilot.
Documents go through a secure upload link instead of email, and call summaries stay in your firm's front desk. We review the setup with you before going live.
Yes. Calls are forwarded from your existing number, during busy hours, after hours or all the time, as you prefer.
It takes a complete message, tells the caller when to expect a callback and puts the request at the top of your team's list.
The demo is live: call it, test it in Spanish, look at the front desk. Then try it free for 15 days at your U.S. firm.