Small logistics companies in West Palm Beach still run on spreadsheets, WhatsApp and paper. ERP Logistics puts receiving, cross-dock, inventory, dispatch and invoicing in one system, with AI agents that quote and update customers for you.
The Port of Palm Beach is a key shipping point to the Caribbean, moving consumer goods, building materials and vehicles to the islands. A typical customer list includes Caribbean exporters, building material suppliers, consolidators and island retailers.
Everything must be ready before the vessel cut-off. ERP Logistics shows what is received, what is missing and what is ready to load for each sailing.
Your team sees what arrived, what is in quarantine, what is ready to go and what has been invoiced, and the AI agents answer customers who ask where their cargo is.
One of your Caribbean exporters calls asking where their order is. Instead of someone walking the warehouse, the AI agent checks the shipment record, answers with the status and expected dispatch date, and logs the call. Your team never stopped working.
Estimates for a warehouse with 5–30 people.
Invoices built by hand at the end of the week delay cash and miss charges.
Without a system, the newest cargo goes out first and the oldest sits and ages.
Damage on arrival is hard to prove if nobody documented it at receiving.
Bill of lading and air waybill numbers, pieces and weights copied from paper into spreadsheets, with typos that surface at dispatch.
Built for small teams, not enterprise IT.
Take a photo or upload the PDF of the B/L or AWB: OCR reads the number, master and house waybills, pieces and weights. Then scan pieces and photograph the cargo; anything with problems goes to quarantine, not stock.
Cargo going straight out is cross-docked first-in first-out; the rest is placed by location in inventory.
Documents, invoice and customer updates come out of the same record, with AI agents answering status calls.
Hours saved and errors avoided.
| Situation | Today | With ERP Logistics |
|---|---|---|
| Damaged box | No proof for the claim | Photos attached to the shipment |
| Cargo going straight out | Stored, then searched for | Cross-docked in arrival order |
| "Where is my cargo?" | Someone walks the warehouse | AI agent answers from the record |
| Invoice | Built by hand days later | Generated at dispatch with sales tax |
| Month-end report | Rebuilt from spreadsheets | Exported in minutes |
| Shipments involving export consolidation to the Caribbean | Tracked in separate files | One record from receiving to invoice |
| Shipments involving building materials and vehicles | Tracked in separate files | One record from receiving to invoice |
Defaults are typical for an operation this size. Assumes 60% less paperwork and 70% fewer errors.
Yes. Your team and your customers can use it in English or Spanish, which matters for operations that serve Latin America.
A few days. We load your customers, locations and rates, train your team in one session and run a free 15-day pilot.
Yes. Invoices are generated at dispatch with the sales tax rate you configure for your location.
Yes. Each shipment keeps its documents, photos and status from receiving to invoice, so that kind of cargo is tracked the same way as everything else, with its own notes and checklist.
They can ask the AI agent by phone or chat; it answers from the shipment record and logs the request for your team.
Each city page covers how freight moves there.
Walk through receiving, cross-dock, inventory and dispatch in the demo. Free 15-day pilot for West Palm Beach, FL companies.