In San Antonio, a homeowner with no AC does not leave a voicemail: they call the next company on the list. IA home is an AI dispatcher that picks up every call, sorts the emergencies and books the visit on your board.
In San Antonio a broken AC is not a request, it is an emergency. The customer calls until someone answers. IA home makes sure that someone is your company, at any hour.
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San Antonio has a majority-Hispanic population, military families and long, hot summers. Companies here mostly serve Spanish-speaking families, military families, landlords and small businesses.
Many customers prefer Spanish. IA home answers in either language and leaves an English ticket for the technician.
It never takes card numbers on the phone: it texts a secure payment link instead, and it never promises a price outside your list.
The morning after a storm in San Antonio, forty calls arrive in two hours. IA home answers each one, separates active leaks from routine checks and builds the day on the dispatch board before the office opens.
Estimates for home service companies, peak months.
A repair or replacement lead that reaches voicemail is booked by the next company.
Heat waves and storms bring more calls than the office can pick up.
No AC at night or a burst pipe on Sunday: customers call until someone answers.
Plus overtime, training and turnover.
No scripts for your office to learn.
Every call on the first ring, 24/7, in English or Spanish. It introduces itself as your company's AI assistant and says the call may be recorded.
It applies your emergency rules, books visits on the board, quotes from your list and requests photos of the unit or the leak.
Summary, transcript, customer, visit and job details land on the dispatch board. Your office only sees what needs a human.
The same calls, handled differently.
| Situation | Today | With IA home |
|---|---|---|
| Spanish-speaking customers | Depends on who is in the office | Served in Spanish |
| Heat wave, five calls at once | Four go to voicemail | All five answered |
| No AC at 10 PM | Voicemail until morning | Triaged, on-call tech alerted |
| Burst pipe on Sunday | Customer calls another plumber | Shut-off instructions and visit booked |
| "How much is a tune-up?" | Someone calls back later | Price from your list, visit booked |
| Call about service in Spanish | Waits for a callback | Details and photos on the board, visit booked |
| Call about military move-ins and rentals | Waits for a callback | Details and photos on the board, visit booked |
Adjust the numbers to your San Antonio company.
Four systems in production, delivered in two months.
Real-time load posting and carrier matching, bilingual, active in Florida, Texas and Georgia.
Automated quoting that replaced a manual phone process, order tracking and a CEO dashboard.
Full ERP with 7 modules: policies, commissions, billing, renewals and claims.
ERP with quoting, invoicing and commissions, plus real-time lead alerts.
A small fixed fee plus the minutes you actually use. Slow months cost less on their own.
15 days answering your real calls. No credit card, no commitment. Results report at the end.
Answers, triages emergencies, books visits on your board and collects job details, in English and Spanish.
Billed per minute of conversation. A 3-minute call costs about $0.48.
Example: 900 calls in a July heat wave at 3 minutes each = $99 + $432 = $531, less than one week of an after-hours answering crew.
Your accounts, your data. We set it up in accounts you own and maintain it without access to your confidential information.
Yes. Calls are forwarded from your existing number: all the time, after hours or only when the office is busy.
Yes. It introduces itself as your company's AI assistant and says the call may be recorded, as required.
It takes a complete message, tells the customer when to expect a callback and puts the request at the top of the board.
Yes. It texts a link to send photos, model numbers or videos, and attaches them to the job before the technician arrives.
Yes. You define the questions and the urgency for that type of call, and IA home asks them every time and books the right technician.
See how IA home works close to San Antonio.
Open the demo dispatch board, call the agent and see the visit land on the board. Free 15-day pilot for San Antonio companies.