In Florida, a homeowner with no AC does not leave a voicemail: they call the next company on the list. IA home is an AI dispatcher that picks up every call, sorts the emergencies and books the visit on your board.
In Florida air conditioning is not a comfort, it runs almost all year. Long, humid summers, hurricane season from June to November and older homes with aging systems keep HVAC and plumbing companies busy, and the phone rings hardest exactly when it is hottest or right after a storm.
Industry estimates for a small HVAC or plumbing company in peak season.
And they do not know your prices, zones or emergency rules.
Spanish-speaking customers wait for the one bilingual person, or call someone else.
A repair or replacement lead that reaches voicemail is booked by the next company.
Heat waves and storms bring more calls than the office can pick up.
Three steps, every call, all year.
It picks up immediately, in the caller's language, says it is the company's AI assistant and that the call may be recorded.
Emergency: alerts the on-call tech. Routine: books a time window. New system: books an estimate. It asks for photos and model numbers by text.
Summary, transcript, customer, visit and job details land on the dispatch board. Your office only sees what needs a human.
Jobs recovered and office hours saved.
| Situation | Today | With IA home |
|---|---|---|
| No AC at 10 PM | Voicemail until morning | Triaged, on-call tech alerted |
| Burst pipe on Sunday | Customer calls another plumber | Shut-off instructions and visit booked |
| "How much is a tune-up?" | Someone calls back later | Price from your list, visit booked |
| Deposit for a job | Card number read over the phone | Secure payment link by text |
| After a storm | Office buried in calls | Board built before 8 AM |
Move the numbers and see the result update.
Four systems in production, delivered in two months.
Real-time load posting and carrier matching, bilingual, active in Florida, Texas and Georgia.
Automated quoting that replaced a manual phone process, order tracking and a CEO dashboard.
Full ERP with 7 modules: policies, commissions, billing, renewals and claims.
ERP with quoting, invoicing and commissions, plus real-time lead alerts.
A small fixed fee plus the minutes you actually use. Slow months cost less on their own.
15 days answering your real calls. No credit card, no commitment. Results report at the end.
Answers, triages emergencies, books visits on your board and collects job details, in English and Spanish.
Billed per minute of conversation. A 3-minute call costs about $0.48.
Example: 900 calls in a July heat wave at 3 minutes each = $99 + $432 = $531, less than one week of an after-hours answering crew.
Your accounts, your data. We set it up in accounts you own and maintain it without access to your confidential information.
It follows your rules: for example no cooling with elderly or babies at home, active leaks or no hot water in winter. Anything unclear is treated as urgent and passed to the on-call technician.
Yes. It answers in the caller's language, English or Spanish, and leaves the summary in English for your team.
It never takes card numbers by phone. It texts a secure payment link for deposits or invoices.
Each page covers what HVAC and plumbing companies in that city deal with.
The demo is live: call it, test it in Spanish, look at the board. Then try it free for 15 days at your Florida company.