In St. Petersburg, a homeowner with no AC does not leave a voicemail: they call the next company on the list. IA home is an AI dispatcher that picks up every call, sorts the emergencies and books the visit on your board.
In St. Petersburg a broken AC is not a request, it is an emergency. The customer calls until someone answers. IA home makes sure that someone is your company, at any hour.
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St. Petersburg and Pinellas County were hit hard by Hurricanes Helene and Milton in 2024, with flooding that damaged equipment and plumbing. Companies here mostly serve homeowners rebuilding after storms, landlords, retirees and small businesses.
After a storm the board fills in hours. IA home answers every call, sorts active leaks from inspections and asks for photos for insurance.
It never takes card numbers on the phone: it texts a secure payment link instead, and it never promises a price outside your list.
The morning after a storm in St. Petersburg, forty calls arrive in two hours. IA home answers each one, separates active leaks from routine checks and builds the day on the dispatch board before the office opens.
Industry estimates for a small HVAC or plumbing company in peak season.
And they do not know your prices, zones or emergency rules.
Spanish-speaking customers wait for the one bilingual person, or call someone else.
A repair or replacement lead that reaches voicemail is booked by the next company.
Heat waves and storms bring more calls than the office can pick up.
Three steps, every call, all year.
Every call on the first ring, 24/7, in English or Spanish. It introduces itself as your company's AI assistant and says the call may be recorded.
It applies your emergency rules, books visits on the board, quotes from your list and requests photos of the unit or the leak.
Summary, transcript, customer, visit and job details land on the dispatch board. Your office only sees what needs a human.
Situations every contractor knows.
| Situation | Today | With IA home |
|---|---|---|
| "How much is a tune-up?" | Someone calls back later | Price from your list, visit booked |
| Deposit for a job | Card number read over the phone | Secure payment link by text |
| After a storm | Office buried in calls | Board built before 8 AM |
| Spanish-speaking customers | Depends on who is in the office | Served in Spanish |
| Heat wave, five calls at once | Four go to voicemail | All five answered |
| Call about flooded outdoor units and ductwork | Waits for a callback | Details and photos on the board, visit booked |
| Call about post-storm plumbing inspections | Waits for a callback | Details and photos on the board, visit booked |
Defaults are typical for a company this size; change them to yours.
Four systems in production, delivered in two months.
Real-time load posting and carrier matching, bilingual, active in Florida, Texas and Georgia.
Automated quoting that replaced a manual phone process, order tracking and a CEO dashboard.
Full ERP with 7 modules: policies, commissions, billing, renewals and claims.
ERP with quoting, invoicing and commissions, plus real-time lead alerts.
A small fixed fee plus the minutes you actually use. Slow months cost less on their own.
15 days answering your real calls. No credit card, no commitment. Results report at the end.
Answers, triages emergencies, books visits on your board and collects job details, in English and Spanish.
Billed per minute of conversation. A 3-minute call costs about $0.48.
Example: 900 calls in a July heat wave at 3 minutes each = $99 + $432 = $531, less than one week of an after-hours answering crew.
Your accounts, your data. We set it up in accounts you own and maintain it without access to your confidential information.
Yes. It answers in the caller's language, English or Spanish, and leaves the summary in English for your team.
It never takes card numbers by phone. It texts a secure payment link for deposits or invoices.
A few days. We load your services, price list, zones and emergency rules, connect your number and board, and run a free 15-day pilot.
Yes. It texts a link to send photos, model numbers or videos, and attaches them to the job before the technician arrives.
Yes. You define the questions and the urgency for that type of call, and IA home asks them every time and books the right technician.
The same AI dispatcher, set up for companies in neighboring cities.
Call the demo agent yourself, test an emergency and a routine call, and watch the board. St. Petersburg companies get a free 15-day pilot.