Dental offices miss a large share of calls during business hours because the same people check in patients, verify insurance and answer the phone. A new patient who hits voicemail books with the next practice on Google. IA dental answers every call on the first ring, 24/7, in English or Spanish.
Florida has a large retiree population, millions of new residents and many families who prefer Spanish, so dental offices handle a constant flow of new patients, insurance questions and recall visits, while the same small team runs the front desk.
Typical numbers for a 1–5 dentist practice.
Spanish-speaking patients wait for the one bilingual staff member, or call elsewhere.
A new patient who reaches voicemail books with another practice, often for years.
The same people check in patients, verify insurance and answer the phone.
Patients with pain call at night and on weekends.
Same process at 10 AM on Monday or 9 PM on Saturday.
Every call on the first ring, 24/7, in English or Spanish. It introduces itself as the practice's AI assistant and says the call may be recorded.
It books appointments, registers new patients, sends forms by secure link and follows your rules for urgent cases.
Everything lands in one front desk: summary, appointment and forms. Your team steps in only when a person is needed.
Situations every dental office knows.
| Situation | Today | With IA dental |
|---|---|---|
| Patient data | Notes on paper and email | Kept in your own accounts |
| Phone rings during check-in | Goes to voicemail | Answered on the first ring |
| New patient on a Saturday | Calls another practice | Intake taken, first visit booked |
| Toothache at night | Waits until morning, worried | Triaged and booked for the first slot |
| Appointment confirmations | Staff calls one by one | Confirmed by text automatically |
Defaults are typical for a practice this size; change them to yours.
Four systems in production, delivered in two months.
Real-time load posting and carrier matching, bilingual, active in Florida, Texas and Georgia.
Automated quoting that replaced a manual phone process, order tracking and a CEO dashboard.
Full ERP with 7 modules: policies, commissions, billing, renewals and claims.
ERP with quoting, invoicing and commissions, plus real-time lead alerts.
HIPAA-ready: your practice signs the BAAs directly with each provider. Monthly, no long contract.
15 days, set up in accounts your practice owns, with the BAAs signed before any patient call.
Answers, books and confirms appointments, takes new patient intake and insurance details, in English and Spanish.
Billed per minute of conversation. A 3-minute call costs about $0.48.
The final price is confirmed with the practice before the pilot.
HIPAA-ready. Your accounts, your data. Your practice signs the BAAs directly with each provider and patient data stays in your own accounts. We set it up and maintain it without access to it.
Yes. Calls are forwarded from your existing number: all the time, after hours or only when the front desk is busy.
From $299 per month plus $0.16 per minute. Your practice signs the BAAs directly, and the final price is confirmed with your practice before the pilot.
IA dental is HIPAA-ready: it runs in accounts your practice owns, and your practice signs the Business Associate Agreements (BAAs) directly with each provider before any patient call. We set it up and maintain it without access to patient data.
Each page covers what dental offices in that city deal with.
Call the demo agent yourself, test it in Spanish and watch the front desk. Florida practices can start a HIPAA-ready pilot.