In West Palm Beach, a potential client who reaches voicemail does not wait: they call the next firm. IA law is an AI intake desk that answers every call, asks your questions and books the consultation for your attorneys.
An accident victim in West Palm Beach calls several firms the same day. IA law answers first and collects what your team needs to evaluate the case.
Other needs nearby: More signed cases in Orlando · Intake cost reduction in Kissimmee · AI legal intake in Miami
West Palm Beach and the Palm Beaches have many affluent families, retirees and businesses that relocated from the Northeast. Firms here mostly serve families, retirees, business owners and part-year residents.
Callers here expect a professional first impression. IA law answers with the firm's name, takes a careful intake and books the right attorney.
It never gives legal advice or predicts outcomes. If a caller insists, it explains that only an attorney can answer and books the consultation.
An existing client in West Palm Beach calls for the third time this week to ask about their case. IA law gives the status from your notes, texts a secure link for a missing document and logs the call. Nobody had to stop working.
Industry estimates for a small law firm.
And many only take a name and number, not a real intake.
Spanish-speaking callers wait for the one bilingual staff member, or hang up.
A potential client who reaches voicemail calls the next firm, and that case is gone.
Accidents, arrests and family emergencies rarely happen in office hours.
Three steps, every call, all year.
Every call on the first ring, 24/7, in English or Spanish. It introduces itself as the firm's AI assistant and says the call may be recorded.
It screens the matter type, books consultations, requests documents with a secure link, flags urgent matters and writes down legal questions for an attorney.
Summary, transcript, potential client, consultation and missing documents land on the intake board. Attorneys only see what needs them.
Situations every law firm knows.
| Situation | Today | With IA law |
|---|---|---|
| Busy court days | Phones unanswered | Every call answered |
| Accident call on a Sunday | Voicemail until Monday | Intake taken, consultation booked |
| Arrest at night | Family leaves a message | Flagged urgent for the on-call attorney |
| "How is my case going?" | Paralegal stops to answer | Status from your notes, call logged |
| Missing documents | Emails back and forth | Secure upload link by text |
| Call about estate planning and probate | Waits for a callback | Intake logged for the attorney, consultation booked |
| Call about divorce involving significant assets | Waits for a callback | Intake logged for the attorney, consultation booked |
Defaults are typical for a firm this size; change them to yours.
Four systems in production, delivered in two months.
Real-time load posting and carrier matching, bilingual, active in Florida, Texas and Georgia.
Automated quoting that replaced a manual phone process, order tracking and a CEO dashboard.
Full ERP with 7 modules: policies, commissions, billing, renewals and claims.
ERP with quoting, invoicing and commissions, plus real-time lead alerts.
A small fixed fee plus the minutes you actually use. You pay for real calls, not a plan you may not fill.
15 days answering your real calls. No credit card, no commitment. Results report at the end.
Answers, takes intake with your questions, books consultations and requests documents, in English and Spanish.
Billed per minute of conversation. A 4-minute intake costs about $0.64.
Example: 500 calls a month at 4 minutes each = $99 + $320 = $419. Setup is included in the pilot.
Your accounts, your data. We set it up in accounts you own and maintain it without access to your confidential information.
Call summaries stay in your firm's intake board and documents go through a secure upload link. We review the setup with you before going live.
Yes. Calls are forwarded from your existing number: all the time, after hours or only when the office is busy.
It takes a complete message, tells the caller when to expect a callback and puts the request at the top of your team's list.
Yes. It texts a secure upload link for the documents you define, so the attorney has them before the meeting.
Yes. You define the intake questions for that type of matter, and IA law asks them every time and books the right attorney.
The same AI intake desk, set up for firms in neighboring cities.
Call the demo agent yourself, test it in Spanish and watch the intake board. West Palm Beach firms get a free 15-day pilot.