Dental offices miss a large share of calls during business hours because the same people check in patients, verify insurance and answer the phone. A new patient who hits voicemail books with the next practice on Google. IA dental answers every call on the first ring, 24/7, in English or Spanish.
Patient calls in San Antonio include health and insurance information. That is why IA dental runs in accounts your practice owns, under BAAs your practice signs directly with each provider.
Other needs nearby: AI receptionist for dental offices in Houston · Dental appointment booking in Sugar Land · New patient calls in Dallas
San Antonio has a majority-Hispanic population and many military families. Local practices usually serve Spanish-speaking families, military families and children.
Many patients prefer Spanish. IA dental answers in either language and books the appointment.
It answers routine questions itself (hours, location, accepted insurance), books and confirms appointments, takes new patient intake and sends forms by secure link. Clinical questions go to your team as a note.
A new patient in San Antonio calls on a Saturday. Instead of voicemail, IA dental takes the intake, collects the insurance details, sends the forms by secure link and books the first visit.
Estimates for general dental offices.
Without confirmations and reminders, appointments are lost.
Plus training and turnover.
Spanish-speaking patients wait for the one bilingual staff member, or call elsewhere.
A new patient who reaches voicemail books with another practice, often for years.
No scripts for your team to learn.
It picks up immediately, in the patient's language, says it is the practice's AI assistant and that the call may be recorded.
Existing patient: books, moves or confirms the appointment. New patient: takes intake and insurance, sends forms. Emergency: applies your triage rules.
Everything lands in one front desk: summary, appointment and forms. Your team steps in only when a person is needed.
The same calls, handled differently.
| Situation | Today | With IA dental |
|---|---|---|
| Spanish-speaking patients | Depends on who is at the desk | Served in Spanish |
| Patient data | Notes on paper and email | Kept in your own accounts |
| Phone rings during check-in | Goes to voicemail | Answered on the first ring |
| New patient on a Saturday | Calls another practice | Intake taken, first visit booked |
| Toothache at night | Waits until morning, worried | Triaged and booked for the first slot |
| Call about service in Spanish | Waits for a callback | Appointment booked, notes for the team |
| Call about military dental insurance questions | Waits for a callback | Appointment booked, notes for the team |
Adjust the numbers to your San Antonio practice.
Four systems in production, delivered in two months.
Real-time load posting and carrier matching, bilingual, active in Florida, Texas and Georgia.
Automated quoting that replaced a manual phone process, order tracking and a CEO dashboard.
Full ERP with 7 modules: policies, commissions, billing, renewals and claims.
ERP with quoting, invoicing and commissions, plus real-time lead alerts.
HIPAA-ready: your practice signs the BAAs directly with each provider. Monthly, no long contract.
15 days, set up in accounts your practice owns, with the BAAs signed before any patient call.
Answers, books and confirms appointments, takes new patient intake and insurance details, in English and Spanish.
Billed per minute of conversation. A 3-minute call costs about $0.48.
The final price is confirmed with the practice before the pilot.
HIPAA-ready. Your accounts, your data. Your practice signs the BAAs directly with each provider and patient data stays in your own accounts. We set it up and maintain it without access to it.
We review your practice management system during setup and connect it where an integration exists; otherwise appointments land in a shared schedule your team confirms.
A few days once the BAAs are signed. We load your providers, procedures, hours and triage rules, connect your number and run the pilot.
Yes. Calls are forwarded from your existing number: all the time, after hours or only when the front desk is busy.
Yes. You define the questions and the appointment type for that request, and IA dental asks them every time and books the right provider.
Yes. It sends forms by secure link so the patient arrives with the paperwork done.
See how IA dental works close to San Antonio.
Open the demo front desk, call the agent and see the appointment land on the schedule. HIPAA-ready pilot for San Antonio practices.