Most potential clients call more than one firm. The one that answers first, at any hour, and takes the intake properly usually gets the consultation. IA law answers every call on the first ring, 24/7, in English or Spanish, and never gives legal advice.
An accident victim in San Antonio calls several firms the same day. IA law answers first and collects what your team needs to evaluate the case.
Other needs nearby: More signed cases in Austin · Intake cost reduction in El Paso · AI legal intake in Houston
San Antonio has a majority-Hispanic population and several military bases, with many families who prefer Spanish. Local firms usually represent Spanish-speaking families, military families, workers and small businesses.
Many callers prefer Spanish. IA law takes the full intake in Spanish and leaves an English summary for the attorney.
It answers logistics itself (hours, location, fees for a consultation, documents to bring), takes the intake with your questions, books consultations and writes every legal question down for the attorney, without giving advice.
A potential client in San Antonio calls on a Sunday after a car accident. Instead of voicemail, IA law collects the date, injuries, insurance and police report information and books the first consultation slot on Monday.
Industry estimates for a small law firm.
Accidents, arrests and family emergencies rarely happen in office hours.
Existing clients calling for updates take time from paralegals and attorneys.
Plus training and turnover, and still no nights or weekends.
And many only take a name and number, not a real intake.
Three steps, every call, all year.
It picks up immediately, in the caller's language, says it is the firm's AI assistant and that the call may be recorded.
New matter: asks your intake questions and books the consultation. Existing client: gives status from your notes and requests documents. Legal question: logs it word for word for the attorney, with no advice given.
Everything lands on one intake board: summary, transcript, consultation and documents. Your team steps in only when a lawyer is needed.
Situations every law firm knows.
| Situation | Today | With IA law |
|---|---|---|
| "How is my case going?" | Paralegal stops to answer | Status from your notes, call logged |
| Missing documents | Emails back and forth | Secure upload link by text |
| "Will I win?" | Staff unsure what to say | No advice given, consultation booked |
| Spanish-speaking callers | Depends on who is in the office | Full intake in Spanish |
| Busy court days | Phones unanswered | Every call answered |
| Call about service in Spanish | Waits for a callback | Intake logged for the attorney, consultation booked |
| Call about military family law | Waits for a callback | Intake logged for the attorney, consultation booked |
Defaults are typical for a firm this size; change them to yours.
Four systems in production, delivered in two months.
Real-time load posting and carrier matching, bilingual, active in Florida, Texas and Georgia.
Automated quoting that replaced a manual phone process, order tracking and a CEO dashboard.
Full ERP with 7 modules: policies, commissions, billing, renewals and claims.
ERP with quoting, invoicing and commissions, plus real-time lead alerts.
A small fixed fee plus the minutes you actually use. You pay for real calls, not a plan you may not fill.
15 days answering your real calls. No credit card, no commitment. Results report at the end.
Answers, takes intake with your questions, books consultations and requests documents, in English and Spanish.
Billed per minute of conversation. A 4-minute intake costs about $0.64.
Example: 500 calls a month at 4 minutes each = $99 + $320 = $419. Setup is included in the pilot.
Your accounts, your data. We set it up in accounts you own and maintain it without access to your confidential information.
No. It answers logistics and takes intake. Every legal question is written down word for word for an attorney, and it never predicts outcomes.
No. It only answers calls that come in to your firm.
Yes. It answers in the caller's language, English or Spanish, and leaves the summary in English for your team.
Yes. You define the intake questions for that type of matter, and IA law asks them every time and books the right attorney.
Yes. It texts a secure upload link for the documents you define, so the attorney has them before the meeting.
The same AI intake desk, set up for firms in neighboring cities.
Call the demo agent yourself, test it in Spanish and watch the intake board. San Antonio firms get a free 15-day pilot.