Most potential clients call more than one firm. The one that answers first, at any hour, and takes the intake properly usually gets the consultation. IA law answers every call on the first ring, 24/7, in English or Spanish, and never gives legal advice.
Intake is where a Houston firm wins or loses a case before it starts. IA law asks the same complete questions on every call and leaves the attorney a clean summary.
Other needs nearby: After-hours legal intake in Dallas · Bilingual legal intake in Fort Worth · AI receptionist for personal injury firms in San Antonio
Houston is one of the most diverse cities in the country, with busy freeways, a major port, refineries and a large Spanish-speaking population. Local firms usually represent accident victims, refinery and port workers, immigrant families and small businesses.
Calls arrive in several languages at all hours. IA law takes the intake in English or Spanish and books the consultation with the right attorney.
It answers logistics itself (hours, location, fees for a consultation, documents to bring), takes the intake with your questions, books consultations and writes every legal question down for the attorney, without giving advice.
A potential client in Houston calls on a Sunday after a car accident. Instead of voicemail, IA law collects the date, injuries, insurance and police report information and books the first consultation slot on Monday.
Industry estimates for a small law firm.
Accidents, arrests and family emergencies rarely happen in office hours.
Existing clients calling for updates take time from paralegals and attorneys.
Plus training and turnover, and still no nights or weekends.
And many only take a name and number, not a real intake.
Three steps, every call, all year.
It picks up immediately, in the caller's language, says it is the firm's AI assistant and that the call may be recorded.
New matter: asks your intake questions and books the consultation. Existing client: gives status from your notes and requests documents. Legal question: logs it word for word for the attorney, with no advice given.
Everything lands on one intake board: summary, transcript, consultation and documents. Your team steps in only when a lawyer is needed.
Situations every law firm knows.
| Situation | Today | With IA law |
|---|---|---|
| Busy court days | Phones unanswered | Every call answered |
| Accident call on a Sunday | Voicemail until Monday | Intake taken, consultation booked |
| Arrest at night | Family leaves a message | Flagged urgent for the on-call attorney |
| "How is my case going?" | Paralegal stops to answer | Status from your notes, call logged |
| Missing documents | Emails back and forth | Secure upload link by text |
| Call about freeway and truck accidents | Waits for a callback | Intake logged for the attorney, consultation booked |
| Call about refinery and industrial injuries | Waits for a callback | Intake logged for the attorney, consultation booked |
Defaults are typical for a firm this size; change them to yours.
Four systems in production, delivered in two months.
Real-time load posting and carrier matching, bilingual, active in Florida, Texas and Georgia.
Automated quoting that replaced a manual phone process, order tracking and a CEO dashboard.
Full ERP with 7 modules: policies, commissions, billing, renewals and claims.
ERP with quoting, invoicing and commissions, plus real-time lead alerts.
A small fixed fee plus the minutes you actually use. You pay for real calls, not a plan you may not fill.
15 days answering your real calls. No credit card, no commitment. Results report at the end.
Answers, takes intake with your questions, books consultations and requests documents, in English and Spanish.
Billed per minute of conversation. A 4-minute intake costs about $0.64.
Example: 500 calls a month at 4 minutes each = $99 + $320 = $419. Setup is included in the pilot.
Your accounts, your data. We set it up in accounts you own and maintain it without access to your confidential information.
Call summaries stay in your firm's intake board and documents go through a secure upload link. We review the setup with you before going live.
Yes. Calls are forwarded from your existing number: all the time, after hours or only when the office is busy.
It takes a complete message, tells the caller when to expect a callback and puts the request at the top of your team's list.
Yes. You define the intake questions for that type of matter, and IA law asks them every time and books the right attorney.
Yes. It texts a secure upload link for the documents you define, so the attorney has them before the meeting.
The same AI intake desk, set up for firms in neighboring cities.
Call the demo agent yourself, test it in Spanish and watch the intake board. Houston firms get a free 15-day pilot.